Privacy Policy
Effective Date: January 1, 2024
Garden State Brickface and Siding ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and mailing address
- Information you provide when requesting a quote, scheduling a consultation, or contacting us
- Payment and billing information when you engage our services
Usage Data
- IP address, browser type, operating system, and device information
- Pages visited, time spent on our website, and referring URLs
- Click-through data and browsing patterns
Cookies and Tracking Technologies
- We use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website traffic
- Third-party analytics services (such as Google Analytics) may collect information about your use of our website
- You can control cookie preferences through your browser settings
How We Use Your Information
We use the information we collect to:
Service Delivery
- Provide estimates, schedule consultations, and deliver our exterior renovation services
- Process payments and manage customer accounts
- Fulfill contractual obligations and warranty commitments
Communication
- Respond to your inquiries and provide customer support
- Send project updates, appointment reminders, and follow-up communications
- With your consent, send promotional materials about our services and special offers
Improvement
- Analyze website usage to improve our online presence and user experience
- Develop new services and enhance existing offerings
- Conduct internal research and analytics
SMS/Text Message Terms
By providing your phone number and opting in to our SMS communications, you agree to the following:
- Consent: You consent to receive text messages from Garden State Brickface and Siding regarding your project, appointment reminders, estimates, and promotional offers.
- Message Frequency: Message frequency may vary depending on your interactions with us. You may receive up to 5 messages per month.
- Opt-Out: You can opt out at any time by replying STOP to any text message. After opting out, you will receive a confirmation message and no further texts will be sent.
- Help: Reply HELP for assistance or contact us at (908) 241-5900.
- Costs: Message and data rates may apply. Check with your mobile carrier for details about your plan.
- Privacy: We will not sell, rent, or share your phone number with third parties for their marketing purposes. Your information will be used solely in accordance with this Privacy Policy.
- Carriers: Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major US carriers. Carrier participation is not guaranteed.
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We may share information with trusted third-party vendors who assist in operating our website, conducting business, or providing services to you, provided they agree to keep your information confidential.
- Legal Requirements: We may disclose your information when required by law, to comply with legal processes, to protect our rights, or to respond to lawful requests from public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You have the right to opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Garden State Brickface and Siding
201 Wescott Dr, Rahway, NJ 07065
Phone: (908) 241-5900
Email: info@gardenstbrickface.com